Administrative Specialist

See Credits:
^[A] The prerequisite to ADSC1010 Keyboarding I is ADSC1003 Introduction to Keyboarding and Speedbuilding.

^[B] The prerequisite to ADSC1021 Keyboarding II is ADSC1010 Keyboarding I.

Some courses may require appropriate test score or completing basic math, basic English and/or reading courses with a “C” or better.

By completing this program, students will achieve the following learning outcomes.  

1. Exhibit effective interpersonal skills and professional attitudes by demonstrating the ability to communicate with authority figures and peers; follow work rules and expectations appropriately; maintain confidentiality; and recognize an appropriate business appearance.
2. Demonstrate the ability to express thoughts clearly, concisely, and appropriately in verbal and written format by consistently using correct mechanics, grammar, format, and message approach (direct, indirect).
3. Demonstrate the use of critical thinking skills to analyze and solve business problems by demonstrating the ability to define problems, find relevant information, synthesize and evaluate information, and implement decisions.
4. Exhibit technical competency in keyboarding by demonstrating keyboarding skill proficiency of 45 wpm on a five-minute timing for degrees and diplomas and knowledge of correct document formatting.
5. Demonstrate technical competency by utilizing a wide range of software applications necessary for business office operations; demonstrates initiative in learning to use new technology, and applies new technology accurately in office settings.
6. Demonstrate knowledge of roles and functions of various professionals; collaborate and problem-solve as part of the office team.
7. Demonstrate ability to set priorities, organize work, and sequence tasks appropriately, and consistently complete projects on a schedule.
8. Demonstrate the ability to perform mathematical calculations necessary in business applications including accounting, by working with percentages; decimals and fractions; understanding accounting principles as they are applied to business office bookkeeping; and using formulas for creating spreadsheets and databases.
9. Develop and evaluate customer service skills by ascertaining the characteristics of a customer service organization and using customer service skills in servicing customers professionally.

Program Admission Requirements: Students are required to have an Accuplacer reading score of 78 or higher or appropriate test score for admittance to the program. If students do not achieve 78 or higher, they may take ATC READ0960 or ATC READ0900 achieving a C or higher for admittance to the program.

All Anoka Technical College students seeking an Associate in Applied Science (AAS), diploma, or certificate must meet the cumulative grade point average (GPA) of 2.0 or higher.

• Minnesota Transfer or
• Anoka Technical College transfer student  

They may also read and route incoming mail, file and retrieve correspondence and other records manually or electronically, transcribe business correspondence from machine dictation, answer telephones and give information to callers or route calls to the appropriate individual, operate copying and faxing equipment, perform bookkeeping duties, transactions, and make travel arrangements.

Wage information is available from the Minnesota Department of Education and the Minnesota Department of Employment and Economic Development. 

Deb Catlett
763-576-4025

For service during summer hours, contact Enrollment Services
763-576-7710

See Credits:
^[A] The prerequisite to ADSC1010 Keyboarding I is ADSC1003 Introduction to Keyboarding and Speedbuilding.

^[B] The prerequisite to ADSC1021 Keyboarding II is ADSC1010 Keyboarding I.

Some courses may require appropriate test score or completing basic math, basic English and/or reading courses with a “C” or better.

By completing this program, students will achieve the following learning outcomes.  

1. Exhibit effective interpersonal skills and professional attitudes by demonstrating the ability to communicate with authority figures and peers; follow work rules and expectations appropriately; maintain confidentiality; and recognize an appropriate business appearance.
2. Demonstrate the ability to express thoughts clearly, concisely, and appropriately in verbal and written format by consistently using correct mechanics, grammar, format, and message approach (direct, indirect).
3. Demonstrate the use of critical thinking skills to analyze and solve business problems by demonstrating the ability to define problems, find relevant information, synthesize and evaluate information, and implement decisions.
4. Exhibit technical competency in keyboarding by demonstrating keyboarding skill proficiency of 45 wpm on a five-minute timing for degrees and diplomas and knowledge of correct document formatting.
5. Demonstrate technical competency by utilizing a wide range of software applications necessary for business office operations; demonstrates initiative in learning to use new technology, and applies new technology accurately in office settings.
6. Demonstrate knowledge of roles and functions of various professionals; collaborate and problem-solve as part of the office team.
7. Demonstrate ability to set priorities, organize work, and sequence tasks appropriately, and consistently complete projects on a schedule.
8. Demonstrate the ability to perform mathematical calculations necessary in business applications including accounting, by working with percentages; decimals and fractions; understanding accounting principles as they are applied to business office bookkeeping; and using formulas for creating spreadsheets and databases.
9. Develop and evaluate customer service skills by ascertaining the characteristics of a customer service organization and using customer service skills in servicing customers professionally.

Students are required to have an Accuplacer reading score of 78 or higher or appropriate test score for admittance to the program. If students do not achieve 78 or higher, they may take ATC READ0960 or ATC READ0900 achieving a C or higher for admittance to the program.

All Anoka Technical College students seeking an Associate in Applied Science (AAS), diploma, or certificate must meet the cumulative grade point average (GPA) of 2.0 or higher.

• Minnesota Transfer or
• Anoka Technical College transfer student  

They may also read and route incoming mail, file and retrieve correspondence and other records manually or electronically, transcribe business correspondence from machine dictation, answer telephones and give information to callers or route calls to the appropriate individual, operate copying and faxing equipment, perform bookkeeping duties, transactions, and make travel arrangements.

Wage information is available from the Minnesota Department of Education and the Minnesota Department of Employment and Economic Development.

Administrative Specialist Diploma Gainful Employment Report

Deb Catlett
763-576-4025

For service during summer hours, contact Enrollment Services
763-576-7710

By completing this program, students will achieve the following learning outcomes.  

1. Exhibit effective interpersonal skills and professional attitudes by demonstrating the ability to communicate with authority figures and peers; follow work rules and expectations appropriately; maintain confidentiality; and recognize an appropriate business appearance.
2. Demonstrate the ability to express thoughts clearly, concisely, and appropriately in verbal and written format by consistently using correct mechanics, grammar, format, and message approach (direct, indirect).
3. Demonstrate the use of critical thinking skills to analyze and solve business problems by demonstrating the ability to define problems, find relevant information, synthesize and evaluate information, and implement decisions.
4. Exhibit technical competency in keyboarding by demonstrating keyboarding skill proficiency of 45 wpm on a five-minute timing for degrees and diplomas and knowledge of correct document formatting.
5. Demonstrate technical competency by utilizing a wide range of software applications necessary for business office operations; demonstrates initiative in learning to use new technology, and applies new technology accurately in office settings.
6. Demonstrate knowledge of roles and functions of various professionals; collaborate and problem-solve as part of the office team.
7. Demonstrate ability to set priorities, organize work, and sequence tasks appropriately, and consistently complete projects on a schedule.
8. Demonstrate the ability to perform mathematical calculations necessary in business applications including accounting, by working with percentages; decimals and fractions; understanding accounting principles as they are applied to business office bookkeeping; and using formulas for creating spreadsheets and databases.
9. Develop and evaluate customer service skills by ascertaining the characteristics of a customer service organization and using customer service skills in servicing customers professionally.

To see how this may transfer into other Anoka Technical College program or into another college, visit:

• Minnesota Transfer or
• Anoka Technical College transfer student  

Administrative assistants perform a full range of office tasks. They use a variety of software packages (word processing, spreadsheets, databases, graphics, desktop publishing, multi-media, etc.) to create, record, edit, and store correspondence, reports, tables and forms from many sources.

They may also read and route incoming mail, file and retrieve correspondence and other records manually or electronically, transcribe business correspondence from machine dictation, answer telephones and give information to callers or route calls to the appropriate individual, operate copying/faxing and postage-metering equipment, perform accounting transactions and make travel arrangements. In some offices, administrative support specialists may be responsible for one or two of these areas. In a small office, they may be responsible for all of them.  

Wage information is available from the Minnesota Department of Education and the Minnesota Department of Employment and Economic Development. 

Administrative Assistant Certificate Diploma Gainful Employment Report

Deb Catlett
763-576-4025

For service during summer hours, contact Enrollment Services
763-576-7710