In this fast-growing health care field, the medical receptionist functions in physicians’ offices, health clinics, outpatient facilities, medical laboratories, hospitals, health insurance companies, medical supplies and equipment businesses, and pharmaceutical companies.
Minnesota Law requires that any person who provides services that involve direct contact with patients and residents at a health care facility licensed by the Minnesota Department of Health have a background study conducted by the state.
Job duties/skills may include the following: transcribing medical documents/reports, composing and processing correspondence, accounting payments and posting charges, coding of diagnoses and procedures, processing insurance claims, coordinating patient care, scheduling patient appointments, recording and relaying messages, maintaining various financial records, maintaining patient files, making calls for physicians and other healthcare personnel, arranging hospital admissions, scheduling surgeries, using automated record system to access, entering and editing patient information, and arranging physicians’ meetings and conferences.
Wage information is available from the Minnesota Department of Education and the Minnesota Department of Employment and Economic Development.
Students can choose to complete this program part-time. Part-time students will take longer to complete their program than students who follow the full-time sequence listed on the official program guide (see the program guide PDF under the LINKS section to the right). Because every course may not be offered each semester, it is important for part-time students to reach out to their faculty advisors for help in planning their long-term, part-time course sequence.
If you need help picking out your first semester courses, reach out to your faculty advisor or enrollment services (contact info can be found under the “Contact” section on the top right portion of this page).