Health Unit Coordinator

The Anoka Technical College Health Unit Coordinator (HUC) certificate program of is to assist students in developing and preparing for a job in a health care facility. Courses are designed to develop:

  • Electronic health records
  • Medical office procedures
  • HIPPA regulations
  • Communication skills
  • Critical thinking skills
  • Workplace behaviors

 

The Health Unit Coordinator (HUC) provides exceptional customer service to patients and visitors through welcoming behaviors, effective communication, and information sharing. HUCs work as part of a team often under the supervision of a physician or nurse manager to ensure that documentation of patient care and progress in electronic health records software is completed accurately and efficiently. The Health Unit Coordinator certificate program at Anoka Technical College prepares students to perform the duties of a unit coordinator in a health care facility.

Upon graduation, students will be prepared to work in this position through completion of coursework in introductory computer applications, medical terminology as used in health information, and electronic health records software. Medical Office Procedures coursework provides students with more in-depth learning in HIPAA (Health Insurance Portability and Accountability Act) regulations and applications, abbreviations for various physician specialists, health care organizations, and hospital departments as well as concepts of effective communication. Through critical thinking curriculum, students will develop an understanding of the workplace behaviors necessary to be a positive team member in a professional workplace and how time-management and prioritizing skills are crucial to effectively managing workflow. Practice Management software training takes students through a complete cycle of scenarios from entering new patient information through batch-cycle billing.

Course Prerequisites

Some courses may require an Accuplacer/ACT score or completing basic math, basic English, and/or reading courses with a “C” or better

Program Learning Outcomes

The Health Unit Coordinator graduate will achieve the following learning outcomes.

  1. Demonstrate knowledge of medical terminology and abbreviations as used in health information.
  2. Articulate HIPAA (Health Insurance Portability and Accountability Act) and patient confidentiality requirements and necessity of use.
  3. Differentiate between hospital departments, medical specialties, and health care organizations.
  4. Utilize computer software, including Electronic Health Records software, to effectively and efficiently process patient and department/unit information and communications.
  5. Apply the behaviors critical for performing as a positive, contributing member of a health care team.
  6. Employ time management and critical thinking skills necessary to prioritize needs to effectively manage work flow according to department policies, procedures, and standards.
  7. Demonstrate the use of critical thinking skills to analyze and solve business problems by demonstrating the ability to define problems, find relevant information, synthesize and evaluate information, and implement decisions.
  8. Develop and evaluate customer service skills by ascertaining the characteristics of a customer service organization and using customer service skills in servicing customers professionally.

Full-Time Sequence

TOTAL CREDITS
16
Course Number
 Course Title
 Credits
 ADSC 1003
 Introduction to Keyboarding and Speedbuilding
2
 ADSC 1055
 Electronic Health Records
2
 ADSC 1283  Medical Office Procedures
4
 COMP 1002
 Computer Technologies for Communication
2
 HITM 1110
 Medical Terminology in Health Information
3
 INTS 1000
 Critical Thinking Applications
3
 TOTAL   16

Graduation Requirements

All Anoka Technical College students seeking an Associate in Applied Science (AAS), diploma, or certification must meet the grade point average (GPA) of 2.0 or higher.

Transfer Opportunities

To see how this may transfer into other Anoka Technical College programs or into another college, please visit:

Industry Information

The Health Unit Coordinator (HUC) is responsible for coordinating non-clinical operations and facilitates communication between staff, patients, families and care providers, and between the unit and other departments.

Potential locations for employment include hospitals, nursing homes, medical clinics, insurance companies, private physician practices, public health clinics, rehab centers, and more. The HUC role involves a wide range of responsibilities that vary based on the medical setting.

A HUC must possess professionalism in both appearance and interaction with others as well as provide exceptional customer service to patients and visitors. They must demonstrate the ability to work quickly in a fast-paced patient care setting and work accurately and efficiently with attention to details while maintaining patient confidentiality. HUCs must be able to utilize computer software including Electronic Health Records software, possess knowledge of HIPAA (Health Insurance Portability and Accountability Act) rules and patient confidentiality requirements, and knowledge of medical terminology as used in health information. They must also demonstrate excellent organizational and communication skills with ability to focus on keeping effective work flow. Possessing strong interpersonal skills and attributes of a team player are a must for a Health Unit Coordinator position.

Wages/Outlook/Advancement

Wage information is available from the Minnesota Department of Education and the Minnesota Department of Employment and Economic Development. 

Gainful Employment Report

Faculty

Deb Catlett
763-576-4025

Darla Cullen
763-576-4018

For service during summer hours, contact Enrollment Services
763-576-7710

 

Awards

Certificate

Start

Fall: August
Spring: January

Contact

Darla Cullen
763-576-4018

Deb Catlett
763-576-4025

Enrollment Services
763-576-7710